Privacy Policy and Data Protection

At farioovelo, safeguarding your privacy is a top priority. This policy explains how we collect, use, store, and share your personal information when you use our website, in accordance with Australian privacy laws and global data standards.

Information We May Collect

We collect data to provide and improve our services. The information we collect depends on your interaction with our site.

• Personal details such as your name, email address, phone number, and any information you provide when contacting us.
• Technical data like IP addresses, browser type, device identifiers, and access times collected automatically through our systems.
• Usage information, including pages visited, features used, and interactions with content or communications from our team.
• Any inquiries, requests, or correspondence you submit, along with any information you voluntarily provide during communications.

How We Use Your Information

We use your data to deliver a personalised experience and ensure our website runs smoothly and securely at all times.

• To manage your inquiries, respond to requests, and provide updates on our services or features you express interest in.
• To personalise content, send relevant communications, and improve the user experience based on collected preferences.
• To maintain website integrity and security, analyse trends, and support technical improvements to our platform.
• To comply with applicable laws, regulatory requirements, and our legal obligations as outlined in this policy.

Our Legal Basis for Processing

We process your information under Australian law and globally accepted privacy principles, including consent and legitimate interests.

Processing is based on your explicit consent (where required), our need to perform requested services, legal obligations, or legitimate interests, always balanced against your rights and choices.

Sharing Your Information

We may share certain data in limited scenarios with trusted service providers and as legally required.

• Your information may be shared with third-party vendors providing technical infrastructure, analytics, or customer support services as necessary to operate our site.
• Information may be shared to comply with regulations, legal requests, or protect the rights, property, or safety of farioovelo or others.
• Non-personal or aggregated data may be disclosed for research, analytics, or business reporting without identifying any individual user.

Data Security

We employ reasonable technical and administrative measures to protect personal data from unauthorised access, loss, or misuse. Despite our efforts, no transmission method is completely secure. We encourage you to take precautions and notify us if you suspect any data compromise related to our site.

Your Privacy Rights

Australian law and global standards provide you with certain choices and controls regarding your information.

• Request access to the personal data we hold about you and ask for corrections if any details are inaccurate or outdated.
• Object to or restrict certain types of data processing, or withdraw consent where processing is based on your permission.
• Request the erasure or removal of your data in specific circumstances, subject to applicable legal exceptions.
• Lodge a complaint with your relevant privacy authority if you believe your rights have been violated.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance functionality, collect analytics, and provide a tailored experience. You can manage your preferences or learn more by reviewing our Cookie Policy.

See Cookie Policy See Cookie Policy

Contact Information

If you have questions or concerns regarding this privacy policy, please contact us. We aim to respond to all privacy-related inquiries promptly and transparently.

Changes to This Policy

This policy may be updated periodically to reflect changes in law or our practices. All updates will be posted here, so please review this page for the latest information.